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Shipping & return policies

Shipping: Orders are processed in order of receipt and are shipped out within 3-5 business days. You will receive an email with tracking information when your order is shipped. Please only contact us if you have not received your tracking information after 2 weeks from your order date.

Returns: Products must be returned within 14 days of receiving your order. Customized items are not eligible for return.

Contact us

The best way to contact us is to email us at contact@wumbowoof.com. Please allow 2-3 business days for responses. Please specify in your email if you have an urgent issue. Contact made via our social media (i.e. Facebook, Instagram) may be missed, and should not be used for order-related questions.

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